Always use Mazuma!
We always use Mazuma with any phones or ipads that we need to recycle. Excellent communication, through out the process, prices are as promised never change. Fast delivery of returns bag with clear concise instructions. Payment same day guaranteed never had a problem excellent service I cannot rate them highly enough.
Linda from Birmingham1 Sep 2017
I wouldn't use anyone else
Money paid into my bank account the same day Mazuma receive the phone. I've made frequent sales to them and have never had a single issue. You might not get the same price as a private sale but is so much less hassle. I will use them every time.
Antony from Blackburn1 Sep 2017
Fantastic Service!!
I've traded many a old phone with Mazuma which is now my go to company when recycling my unwanted handsets! The process is simple and very straightforward, the directions are clear the postage options excellent for standard and extra security postage. The communication is consistent Mazuma advises receipt, review and outcome of your order. I usually go for direct bank transfer once the handset is processed you receive a payment email and before you know it the money is in the bank!
Vanessa from London31 Aug 2017
Mazuma you are simply the best
Mazuma you are simply the best. Clear instructions online and money in the account in 24hrs. Three experiences and all 100%. I would recommend the company to anyone, the most efficient I have dealt with. Thanks.
Jenny from East Essex30 Aug 2017
I've used Mazuma for years...
I've used Mazuma for a number of years now and I've never had anything but good customer service - phone received and payment issues the same day. I would highly recommend.
Andrew from Lancashire26 Aug 2017
Postal Limitations
Due to new Royal Mail conditions
for posting lithium batteries, all
postal services are now limited
to a maximum of 2 phones or
devices per parcel.
If you are selling more than 2 phones or devices,
please register multiple sales of no more than 2 phones or devices per sale.
Selling 10 or more phones/devices?
If so, please continue to place a single sale for all the items as our free courier service is unaffected by the Royal Mail limitations.
Your Mazuma Posting Options
You have 2 options when posting your phone(s) to us:

Option 1
Tracked Returns
Up to £100 Cover
Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.
Estimated time of delivery
1-3 Working days
Cost of this service
FREE (Postage is prepaid by us)
Royal Mail loss or damage cover
Up to £100
Maximum no. of phones per parcel
Up to 2

Option 2
Special Delivery
Up to £500 Cover
Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.
Estimated time of delivery
1 Working day
Cost of this service
Approx. £6.95
Royal Mail loss or damage cover
Up to £500
Maximum no. of phones per parcel
Up to 2
Device Terms & Conditions
Each device should:
• Turn on and off (with all buttons working)
• Be fully functional* (cosmetic wear and tear is acceptable)
• Have a fully working operating system (software)
• Have a working screen (without cracks, pixel damage or defects)
• Have a working touch screen (without cracks or chips)
• Have no damage to rear glass or camera lens (no cracks or chips)
• Not have bent housing
• Include its battery (you can keep memory card, charger, etc)
• Not be water-damaged (water indicators must not be red)
*All features such as Making calls, Wi-Fi, Camera, Video, etc must work.
Each device should:
• Include its battery (you can keep memory card, charger, etc)
• Be intact - not crushed, bent or snapped in half
• Not have any missing parts or components
Faulty examples: Water damaged, Broken/bleeding LCD (screen), blank display, no power up, faulty/cracked touch screen, faulty operating system, etc
All devices must not be activation locked and must be deregistered from any associated accounts. All phones and devices must be on a UK network or not locked. Phones or devices locked to a foreign network will not be accepted.
Please see our full Terms & Conditions of Supply
Your Network
The value of this device is dependent on whether it is unlocked or locked to a particular Network.
Please select the Network your device is locked to.
We accept devices on any UK network.
If you are unsure which network your device is locked to select 'unknown'.
Please Note: Your device is worth more if it is unlocked.
Network

The value of this device when faulty is not dependent on which UK Network it is locked to.
Value quoted applies to any UK Network or Unlocked (SIM FREE).
Network

The value of this device is not dependent on which UK Network it is locked to.
Value quoted applies to any UK Network or Unlocked (SIM FREE).
Mazuma Payment Methods

- Cheque posted on same day of receipt of phone(s)
- All cheques posted via 1st class post
Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any UK bank that you hold an account with.

- Faster Payment transfer made on same day of receipt of phone(s)
- Money in your account same day of transfer (unlike BACS 3 days)
Your bank must accept Faster Payments (most do). If not, a BACS transfer will automatically be made.

- Argos card posted on same day of receipt of phone(s)
- Extra 10% on cash value
- Spend in any Argos store nationwide
For security reasons, your card will need to be activated once received. Once activated, it will take Argos 24hrs to credit the card. Credit cannot be used online.
Device
Any colour accepted.
We only require the device and it's battery.
If you are selling a Smartwatch, please include straps and charger.
UNLOCK an extra £0.00!
Unlock your HTC One V and get £0.00 instead of £0.00.
O2 will unlock your iPhone within 72hrs for FREE!*
Simply call O2 on 0344 809 02 02 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*Applies to O2 Pay Monthly customers only.
UNLOCK an extra £0.00!
Unlock your HTC One V and get £0.00 instead of £0.00.
EE will unlock your iPhone within 7 days for £8.99*
Simply call EE on 0800 956 6000 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*EE terms and conditions apply.
UNLOCK an extra £0.00!
Unlock your HTC One V and get £0.00 instead of £0.00.
Orange will unlock your iPhone within 7 days for £8.99*
Simply call Orange on 07973 100 150 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*Orange terms and conditions apply.
UNLOCK an extra £0.00!
Unlock your HTC One V and get £0.00 instead of £0.00.
T-Mobile will unlock your iPhone within 7 days for £8.99*
Simply call T-Mobile on 0845 412 5000 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*T-Mobile terms and conditions apply.







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