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How it works

We know life can be tricky. So we've made the whole deal quick, simple and hassle free.

Our fast payment really is the fastest.

Register Sale

Takes less than 5 mins to complete

Simply search for your old device to see how much it's worth. Choose one of our great payment methods, enter your details and job done!

Free postage which includes tracking.

Sales Pack

DPD Drop Off, Free Sales Pack or Print Your Own Pack

Once you have placed an online sell order, you will be given the choice to send your packaged device using your local DPD drop off shop, request a Sales Pack or Print Your Own Pack.

Post Phone

Send Device

Post us your device within 14 days

Take your device to your nearest DPD drop off shop or, if you're using our freepost bag or printing your own labels, to the post office and choose one of our simple posting options.

Fast Payment

Fast Payment

Same day we receive your device*

Once we receive your device, we check your order and if all is correct we'll make payment on the same day of receipt. You smile, we smile.

* Monday to Friday, excluding public holidays. Same day payment does not apply to orders received after 2pm (most are)
and in events that are out of our control.

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Why Use Us

Want a good reason to use Mazuma?

why not have ten

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Sell My Mobile

How much is your mobile phone worth?

find out now

Mazuma Payment Methods

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  • Cheque posted on same day of receipt of phone(s)
  • All cheques posted via 1st class post

Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any UK bank that you hold an account with.

Your Mazuma Posting Options

You have 2 options when posting your phone(s) to us:

Option 1 - Tracked Returns

Option 1

Tracked Returns

Up to £100 Cover

Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1-3 Working days

Cost of this service

FREE (Postage is prepaid by us)

Royal Mail loss or damage cover

Up to £100

Maximum no. of phones per parcel

Up to 2

Option 3 - Special Delivery

Option 2

Special Delivery

Up to £250 Cover

Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1 Working day

Cost of this service

Approx. £7.20

Royal Mail loss or damage cover

Up to £250

Maximum no. of phones per parcel

Up to 2

Your Mazuma Sales Pack

Once you have completed your online sales order, we will post you a Sales Pack within 24hrs.

The Sales Pack includes:

• Sale Confirmation
• Delivery Note
• Freepost Bag
• Posting Instructions

Print Your Own Sales Pack (Sample Only)

Once you have completed your online sale order, you will be able to print the Sales Pack.

The items you will need to print are:

• Delivery Note
• Freepost Label
• Posting Instructions

DPD Contactless Doorstep Collection

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Step 1: Select a suitable day from the available collection dates.*

Step 2: On the chosen collection date, a DPD driver will bring a box to your door.

Step 3: Place the device(s) into the padded box and the driver will securely seal it.

* Collection is available Monday to Friday, but excludes next working day and public holidays.