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Contact us

Use one of the following methods if you have any questions for our friendly Mazuma team.

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To contact us via email, please complete our online contact form. Required fields are marked with *. We aim to reply to all email enquiries within 2 hours (sent within our working hours of 9am-6pm, Mon-Fri).

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Live Chat

To chat to a Customer Support advisor, please click on the button when
Live Support is online.

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Telephone 0345 872 3000

To contact the Mazuma Team by phone, please call us between the hours of 9am-6pm, Mon-Fri. Calls are charged at local rate.

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In Person

Visit us in person anytime between the hours of 9am-6pm, Mon-Fri.

Mazuma Mobile Limited
1 Colne Way Court, Colne Way,
Watford, Hertfordshire, WD24 7NE
t: 0345 872 3000 f: 01923 691 641

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Mazuma Drop-Off

Mazuma offers a Drop-Off service which allows customers to drop orders off in person.

Drop-Off Service Instructions

  1. Place online sales order
    (we cannot accept any handsets without a pre registered order)
  2. Bring phone(s) and copy of the order Delivery Note or Order Number to Mazuma Mobile between the hours of 9am-5pm, Mon-Fri.
  3. Your order will be processed while-you-wait (takes about 15mins)
  4. Payment will be made accordingly:
    Cheque - posted same day
    Bank Transfer - made same day (order received receipt given)
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View our frequently asked questions and answers.

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How It Works

We've made the whole deal quick, simple and hassle free.

find out how