Customer Testimonials & Feedback

Each month we receive positive feedback from many satisfied customers who have used Mazuma Mobile. Listed below are some of their testimonials.

April 2013

"So pleased with your very quick service. Emails sent to keep me up to date with my order, and very fast payment into my bank account. Would recommend and definitely use again. Thank you. " - Karyn from Kent (Order No. M5987554) 30-04-2013
"Excellent service.

Thanks!" - Anthea from Northamptonshire (Order No. M5966414) 29-04-2013
"Excellent transaction fast and very easy. Highly recommend this service to others." - Eileen from Yorkshire (Order No. M5969682) 29-04-2013
"Very quick and fast service beat enviro phones price!" - Jack from Cumberland (Order No. M5984171) 29-04-2013
"This is the 4th phone I've sent you - extremely happy! Great service, thanks Mazuma!" - MELISSA from Lancashire (Order No. M5982691) 29-04-2013
"Fantastic service once again :-)
Many thanks" - carole from leics (Order No. M5976567) 26-04-2013
"Amazing service, sent on Thursday and I then had email confirmation of my cheque being sent to me on the Friday (the next day)!
Very happy with the price, very quick and efficient.

Thank you Mazuma!" - Beverley from Berkshire (Order No. M5975949) 26-04-2013
"Very quick service and excellent at keeping you up to date. Overall excellent service. " - Tony from Kent (Order No. M5981371) 26-04-2013
"Perfect fast service - will return to you guys anytime. Thank you." - David from Aberdeenshire (Order No. M5981984) 26-04-2013
"Just wanted to say thankyou, it was quick, easy and good vfm, thankyou!" - Jack from Huntingdonshire (Order No. M5977131) 26-04-2013
"Brilliant service and super quick payment. Thank you" - Angela from Lincolnshire (Order No. M5980358) 26-04-2013
"I am more than impressed with the service I have received and shall recommend your website" - Mandy from (Order No. M5977797) 25-04-2013
"thank you for a very speedy transaction.Will recommend to friends and will certainly use you again." - mary from Shropshire (Order No. M5976321) 25-04-2013
"I never ever reply to feedback requests as i am never blown away by service. however the service I have had from your company is outstanding! The speed efficiency and proffesionalism within your company is excellent. I work in a customer service environment and am completely shocked at how smooth this transaction has been. Thank you." - Amanda from Durham (Order No. M5968839) 24-04-2013
"Great response and quick turn around sending the money thank you" - Gloria from Warwickshire (Order No. M5967143) 23-04-2013
"Thank you for buying my phone for a decent amount of money. I tried envirophone first they promised me more money, but then offered me a really low amount. For future reference i will be using Mazuma mobile!" - Gemma from Somerset (Order No. M5979105) 22-04-2013
"You are the best - I wouldn't dream of using any other company to recycle my mobiles. Thank you for your excellent 5* service." - Alex from Midlothian (Order No. M5974504) 22-04-2013
"Didn't believe it could be this easy, but it is. I'm impressed " - Richard from Huntingdonshire (Order No. M5973073) 22-04-2013
"Excellent great communication at every process. Fast payment. The same day they received the phone the money was showning in my bank. What more can you ask. Highly recommended to all my friends and family. They have never let me down and I have used mazuma for many years. Keep up the good work. Happy customer. " - Charlotte from Staffordshire (Order No. M5974467) 22-04-2013
"Quick and easy to follow, just waiting for cheque tomorrow, thankyou." - Susan from Lancashire (Order No. M5974884) 22-04-2013
"Excellent service. Very quick and outstanding communication. Thank you." - Neil from Durham (Order No. M5973277) 20-04-2013
"Thank you for taking my phone off my hands, you saved me a bit of money as i am still paying £36 pounds a month for the phone right now. Your website was extremely easy to follow and you don't rip people off! again thank you!" - Emma from Lanarkshire (Order No. M5961939) 19-04-2013
"Another smooth transaction. Yes, I expect I could have got more if I'd put the phone on e-bay, but:-

a)you pay a commission.

b)you'll be expected to include the charger

c)you have to pack and post it yourself

d)you then run the gauntlet of the 'great British public', answering their queries, worrying about loss in the post and being defrauded.

No, it's Mazuma for me every time in future!

" - Chris from Middlesex (Order No. M5966246) 19-04-2013
"Having used a competitor and having a bad experience you was recommended. I sent phone on Wednesday using self posting option, phone was received / inspected / cheque authorised on Thursday and cheque arrived for full amount on Friday ! Faith restored, will recommend for sure. Thanks" - Nick from Sussex (Order No. M5973037) 19-04-2013
"I have got to say you have been super quick, helpful and blooming amazing!!
After being messed around by another company (Bozowi) I have now found a company i will use again and again in future.
Thank you Mazuma for being so great!!!" - Jennifer from Kent (Order No. M5969998) 19-04-2013
"Monies received into my bank account on the same day you received the phone. Great service!" - Siobhan from Somerset (Order No. M5958976) 19-04-2013
"What a brilliant service, the whole process from beginning to end so clearly explained. Would strongly recommend to anyone." - Mary from Cheshire (Order No. M5966379) 19-04-2013
"Quick, simple, easy, efficient and worry free. Easy peasy japaneasy !" - Mike from Beds (Order No. M5971654) 18-04-2013
"good service, do what you say, well done" - jacqueline from Brecknockshire (Order No. M5943281) 18-04-2013
"I sent my phone as faulty and was quoted £90.wasn't sure i would receive the amount due to the condition of the phone but i was and am very pleased with the prompt and easy service.thankyou" - kay from Gloucestershire (Order No. M5961716) 18-04-2013
"Fast and so good to use. im happy that i made some money for my old phones and will keep on useing mazuma, thank you for being so good at what you do" - claire from Avon (Order No. M5952413) 18-04-2013
"Your service was excellent from start to finish Thank you" - Christine from West Midlands (Order No. M5964372) 17-04-2013
"Excellent and prompt service! Thank you, will definitely use again!" - Shannon from Carmarthenshire (Order No. M5950690) 17-04-2013
"Thanks for the very fast service . Highly recommend . It saves dealing with idiots on eBay ." - Jayne from Yorkshire (Order No. M5963778) 16-04-2013
"Extremely fast service, very impressed. The people are very easy to deal with. Also like the idea of the option of cash or voucher payment. Will use and recommend Mazuma to others in the future." - Anil from Surrey (Order No. M5962805) 16-04-2013
"Having been recommended your website by my daughter, I am very pleased to say that it has been a very easy and efficient process, with every step of the way explained. Thank you." - Stephanie from Middlesex (Order No. M5963874) 16-04-2013
"When I first found out my phone was beyond repair, I thought I would just have a useless phone that I couldn't do anything with. Then I saw your advert on the TV. I decided to send my phone to Mazuma, and it is the best place I could have sent it to! It was easy to send and as promised I got the cash I needed in a matter of days. Very helpful, and if I were to sell a phone, functioning or broken, I would definitely recommend you." - Eleni from Shropshire (Order No. M5953045) 16-04-2013
"Many thanks for an excellent service. Easy to use, prompt and efficient. I would definitely use you in the future and would not hesitate to recommend you to others. Thank you. " - Kathryn from Monmouthshire (Order No. M5948315) 15-04-2013
"Great service, excellent communication, and a speedy payment on its way. Would definitely recommend this site." - Samantha from Staffordshire (Order No. M5958934) 15-04-2013
"very good service !
fast and friendly!
Thank you" - aneta from Middlesex (Order No. M5960049) 15-04-2013
"Well done Mazuma! Love your service. Already used it 3x and will certainly use it again. Very speedy service. Impressive! Keep up the great work. Will recommend you to anyone who wants to turn their old mobile into cash. :-)" - Annett from Middlesex (Order No. M5957053) 15-04-2013
"you guys are actually PERFECT. Thank you. Flawless service keep it up!! :)" - anita from London (Order No. M5956786) 15-04-2013
"congratulations on your speedy service.posted phones to you on 10th of april and have received cheque today 13th of april.I would recommend you to anyone that has phones to sell." - andrew from Durham (Order No. M5962342) 13-04-2013
"Thank you for quick and easy service that you provide.
This is the second time i have used this service and i would recommend this to anyone wishing to get a fair price for their mobile phones." - sue from Lancashire (Order No. M5952559) 12-04-2013
"Thank you for a very easy and efficient service. " - Laurence from Hertfordshire (Order No. M5955371) 12-04-2013
"Really excellent service. Price quoted was price paid. In my account extremely quickly. Will recommend and use again." - Julia from Kent (Order No. M5963952) 12-04-2013
"Couldn't fault the team everyone I dealt with was very helpful and courteous. I would definitely use again." - Kathleen from Lancashire (Order No. M5938637) 12-04-2013
"I would like to congratulate you on your friendly fast service. Inspite of me sending you a phone different to the model you quoted me for it was sorted fast and without fuss. Well done!" - Gerald from Kent (Order No. M5933949) 11-04-2013
"Excellent professional easy transaction from start to finish will recommend to all my friends.A big thankyou from me keep up your good work " - john from Nottinghamshire (Order No. M5956773) 11-04-2013
"hi I will be using mazuma again it is very quick and tnk u will recommend to people" - shane from Yorkshire (Order No. M5960813) 11-04-2013
"Delighted!! System so easy to use ,what is promised is delivered and I would certain use mazuma again" - Anna from Worcestershire (Order No. M5951817) 11-04-2013
"Amazing service thank you. Put the phone in the post on Monday and the money in full was transferred into my account on Tuesday. I'm glad I selected your company to deal with. Thanks again." - Esther from Essex (Order No. M5957220) 10-04-2013
"excellent service would recommend to all my friends quick easy just excellent service from start to finish" - carol from Leicestershire (Order No. M5952106) 10-04-2013
"fabulous quick easy ans efficient ty so much " - elizabeth from Renfrewshire (Order No. M5949849) 10-04-2013
"Superb service many thanks and continued success ." - Ian from Northumberland (Order No. M5956037) 10-04-2013
"thank you for my cheque, a quick and painless transaction." - david from Hampshire (Order No. M5951559) 10-04-2013
"Quick and easy service." - Rhys from Monmouthshire (Order No. M5950177) 10-04-2013
"5 Stars!

" - Jayne from West Midlands (Order No. M5954335) 10-04-2013
"Everything was first class. Quick and easy." - Krzysztof from Berkshire (Order No. M5944669) 10-04-2013
"Service is amazing! Fast payments and delivery along with better prices than other websites. I was very delighted with the service. Thankyou" - Chloe from Cheshire (Order No. M5956973) 10-04-2013
"Thanks very much really good service!" - Tracy from Derbyshire (Order No. M5955598) 09-04-2013
"This is the third time I have used you service. I think you do a brilliant job. I have just received your envelope to send my wife's phone to you. Her new one should be here within the next few days. I recommend you to anyone wanting to sell their phone. As far as I am concerned there is nothing you could do to make your service better. It's brilliant.
Kind Regards
Neville. " - Neville from Yorkshire (Order No. M5958754) 09-04-2013
"The order was processed extremely quickly and I am very happy with the service I WAS GIVEN" - Julie from Hertfordshire (Order No. M5935999) 09-04-2013
"Fantastic service as usual from Mazuma. I can highly recommend them for a quick and painless service..." - Wayne from Glamorgan (Order No. M5934832) 09-04-2013
"Thank you for your excellent service, I did not expect such a high level of customer care - many companies should take a leaf out of your book as to how to treat customers. I used your company for the first time and would have no hesitation recommending it and using it again. My 2 orders have been processed within a matter of days and the 2 cheques as confirmed have arrived today. I can honestly say that I have not come accross a better company than yours for a long time. Keep up the good work and I hope you remain in business for years to come." - sonia from Middlesex (Order No. M5952303) 09-04-2013
"Absolutely amassing service thank you all so much will be recommending you to family and friends thank you so much " - Lorna from Staffordshire (Order No. M5945072) 08-04-2013
"Really great service, quick and easy to use.
Would definitely use again!
:-)" - Natalie from Cheshire (Order No. M5946846) 05-04-2013
"Very happy! Easy to follow instructions in brochure, and being kept up to date with the status of my order is a nice touch! And finally the money was transferred into my bank account on the same day! Such a great service! Thankyou! " - Phil from Sussex (Order No. M5944614) 05-04-2013
"Fast, easy to set up approach and equally as speedy agreement to price agreed and despatch of cheque. Highly reccomend." - Anthony from Warwickshire (Order No. M5948695) 05-04-2013
"Fantastic service - I personally dropped my old phone to your offices today the lady that helped me was lovely and the money was in my account just a few hours later, will be dropping my sons old iPhone in for him next week, thank you very much " - Melanie from Hertfordshire (Order No. M5950806) 05-04-2013
"First class,very efficient, pleasure to do business with." - Anthony from Staffordshire (Order No. M5946887) 04-04-2013
"hi- I have used your company in the past and always been extremely happy.

Last week I made a mistake, I was greedy and approached 'RPC Recycle' as it seemed they would offer me more...
I should have listened to my gut and stuck with you guys, RPC are utter cowboys and am actually surprised they are allowed to get away with their 'business model', I wont go into details as I am pretty sure you know what I mean :)

Coming back to Mazuma was lovely. Please stay the way you are- you treat customers brilliantly!! Thank you so much " - james from Lincolnshire (Order No. M5947921) 04-04-2013
"Excellent Service!" - Benjamin from Surrey (Order No. M5946096) 04-04-2013
"I first sent my phone to the other lead mobile phone site, when they received it they claimed it was faulty and reduced the price by over £50! However mazuma mobile have been fantastic, I sent my phone off and within 3 days I have my cheque for the exact amount estimated! No problems, no fuss, I couldn't be happier. I wouldn't use any other site again!" - Hollie from Staffordshire (Order No. M5929636) 04-04-2013
"Cheque arrive next day for full agreed price. Perfect" - John from Lancashire (Order No. M5947173) 04-04-2013
"A very good, quick service" - Dave from West Midlands (Order No. M5928010) 03-04-2013
"fast response, good price with great service thanks" - SUSAN from Durham (Order No. M5941803) 03-04-2013
"The best service everything was perfect for 3 days i have my money in my bank account :)
cya soon mazuma ceep going cheers :)" - Yan from (Order No. M5942460) 02-04-2013

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