Customer Testimonials & Feedback

Each month we receive positive feedback from many satisfied customers who have used Mazuma Mobile. Listed below are some of their testimonials.

November 2012

"Absolutely delighted with price offered for phone when compared to similar services and it took less than 4 days from online application, to receiving freepost bag, to receiving the payment! Lightning fast & a pleasure to do business with.

Thank you." - Tim from Derbyshire (Order No. M5725398) 30-11-2012
"Your service is amazing. You have taken my breath away. I only posted my old Blackberry to you yesterday and a checque is already winging its way to me. You may also be interested to know that magpie offered me £2 less and accepted a minimum of 3 items. I will definitely recommend you to friends. Thank you" - Lesley from Bristol (Order No. M5730182) 30-11-2012
"Absolutely fantastic. I've used other recycling websites but none come close to the speed and quality of Mazuma. Payment in my bank 2 days after I sent my phone. Would recommend every time." - Brian from Lanarkshire (Order No. M5722976) 30-11-2012
"A reliable, no nonsense service that is fast and simple. Received an email at 17.05 to say money had been transferred into bank account and when I checked account at 17.20 the transfer had cleared. Thank you for a great service." - Sue from Somerset (Order No. M5725798) 30-11-2012
"Very good service again recommend to every one" - Colin from Suffolk (Order No. M5719167) 30-11-2012
"Mazuma was recommended to me by a family member and I must say, the whole process of selling my old Mobile Phone was made simple and very easy to understand by Mazuma, thank you very much indeed for your excellent service,I am glad my old phone has found a new home, I appreciate all your help,
kind regards,
Mark White." - Mark from Merseyside (Order No. M5719022) 29-11-2012
"This is the 3rd time I sold my old mobile to Mazuma Mobile and each time the service and payment options are getting better and quicker. The whole process - from making decision about selling my old mobile, registering interest and mobile/IMEI number on Mazuma website, sendig you phone,to receiving money directly to my bank account took only four days. Simple and easy way to registering all details needed on the website, no hassle, quick and efficient, and most importantly good price for my old Nokia N8. Very happy, thank you. " - Irena from Greater London (Order No. M5723533) 29-11-2012
"Great service. Thank you!" - craig from Glamorgan (Order No. M5726543) 29-11-2012
"Excellent service. Fast, efficient and reliable. " - Tony from Cheshire (Order No. M5726821) 29-11-2012
"Great service and very speedy paynent. Thanks." - Adam from Leicestershire (Order No. M5724878) 29-11-2012
"Excellent service, thankyou very much.
I will definately use you again in the future." - Gordon from Dumfriesshire (Order No. M5721117) 29-11-2012
"Most impressed at speed and efficiency of your organisation. Will definitely recommend to anyone we hear who needs to recycle a mobile phone.
Thank you" - Martyn from Suffolk (Order No. M5722148) 29-11-2012
"Thank you for a great deal on my phone." - Christian from East Lothian (Order No. M5721728) 28-11-2012
"Wow! What service,sent 4 old phones in the post.Received email when received,processed & cheque sent in post which arrived next day.Great service.
Thanks." - Kevin from Walthamstow (Order No. M5710745) 28-11-2012
"This is the first time I have sold a mobile phone and I have to say it was a simple straightforward process with no hidden catches. I would recommend this company to anyone who has a legitimately owned mobile phone that they wish to sell quickly and without any without hassle" - Alan from Hertfordshire (Order No. M5720119) 28-11-2012
"Thank you Mazuma, I sent you my old blackberry mobile. it was working but i just fanced a later one, and you bought my old one from me. it only took about four days from when i sent you the fone to when i got my cheque, a very quick and curtious servis. i would recamend Mazuma, and give them five stars. a verry pleased customer..." - graham from London (Order No. M5720990) 28-11-2012
"The whole transaction was so fast. Mazuma gave me a value for my phone. The information on how to send my phone to them came the next day. I sent the phone in by first class recorded delivery. The money was in my account the next day. I cant believe how efficient Mazuma are. I would certainly recommend them to anyone who has a mobile phone to sell. My phone was broken and they still bought it from me. A fast and efficient company who were a pleasure to do business with." - Louise from Durham (Order No. M5721269) 28-11-2012
"I sent my Free pack of Saturday Morning and did not pay for special delivery or anything, yet you had the funds in my account by Tuesday straight after, absolutely amazing. could not have had a better shock the service was magnificent Thank you." - Rico from Lancashire (Order No. M5718946) 27-11-2012
"Mazuma you r the best!!! On par with what you say and mean it. This is my first time selling online, I was a bit sceptical at first then after some research I decided to give Mazuma a go and was extremely satisfied with their level of regular communication online and service. When I requested for a pack from Mazuma, it was sent to me within 24 hours. I sent my item back, within hours the next day I received my cash!!! Well done Mazuma for impeccable service." - Julie from Surrey (Order No. M5719741) 27-11-2012
"Absolutely brilliant service. Paid exactly as quoted also which similar services do not. Posted on Saturday morning, money received by Monday afternoon!! Thanks" - Matt from Staffordshire (Order No. M5707191) 27-11-2012
"Thank you , the whole process has been great.I will recommand to to all my frends. Extra money I didn't expect.X" - Glynis from Isle Of Wight (Order No. M5721471) 27-11-2012
"Fast efficient service very pleased as always " - Paula from Cheshire (Order No. M5724604) 27-11-2012
Many thanks for your very prompt service and payment for my old phone. I am impressed with how your company works and would use you again or recommend you to my friends." - Rosalie from Norfolk (Order No. M5718319) 27-11-2012
"Thank you for a speedy, efficient service.
The handset sold to you was accidentally put in the washing machine - my excuse now for keeping well away from the kitchen!!


Ian" - Ian from Lancashire (Order No. M5717342) 24-11-2012
"Thank you for a fantastic service. 3 days from beginning to end. Will definately recommend you to family and friends. " - Sharron from Sussex (Order No. M5714289) 24-11-2012
"brilliant fast and easy service. Wish I had more phones to sell !" - shiona from (Order No. M5709129) 24-11-2012
"Fantastic service. Quick quote offer on phone, return bag received promptly, and cheque received virtually by return post. Most impressed and will recommend Mazuma to others." - Bren from (Order No. M5703335) 23-11-2012
"Thank you very much for the efficient service that you offer. I will recommend you to anyone else." - chris from Monmouthshire (Order No. M5713321) 23-11-2012
"Very fast service, I would recommend and use again." - C from Kent (Order No. M5713590) 23-11-2012
"A truly superb service, posted yesterday afternoon and payment received today, 100% would recommend over all other sites, fast easy and very reliable." - Ed from Warwickshire (Order No. M5714573) 23-11-2012
"Thank you very much for the Argos voucher I was very impressed with how quickly it was sent very efficiently I will not hesitate to use this web site again and I will certainly be recommending it " - David from Flintshire (Order No. M5714416) 23-11-2012
"Easy, fast and efficient service." - SUSAN from Staffordshire (Order No. M5688842) 22-11-2012
"Now used 4 or 5 times all my family get me to send theirs too, fantastic quick and efficient service each and every time. Thank you, will 100% recommend to friends. As for family Im sure they will keep using your service through me. " - bridgette from west midlands (Order No. M5716543) 22-11-2012
"wow!! what a service!!
highly recommend muzuma.
for hassle free super fast sevice. thanks." - jason from Essex (Order No. M5708089) 22-11-2012
"great service Thank You" - Jill from Wiltshire (Order No. M5711920) 22-11-2012
"Excellent website and service shall recommend it to friends and family thank you" - Sue from Berkshire (Order No. M5707389) 21-11-2012
"excellent service from an excellent company!!!" - scott from Hampshire (Order No. M5714227) 21-11-2012
"wow - very impressed with your service. Very quick, very efficient. Thank you" - Doreen from Surrey (Order No. M5706349) 21-11-2012
"Impressive. Phone handed in at the Post Office lunchtime Tuesday, money in my bank account by 5.00 pm Wednesday + it was the amount quoted on the web site." - Peter from Lancashire (Order No. M5712435) 21-11-2012
"Thank you for a fast,efficient and worthwhile service." - Robert from Sussex (Order No. M5709246) 21-11-2012
"What a great site, everything went so smooth, could not wish for better I would recommend to anyone wanting to sell a mobile phone. First class service." - Allan from Yorkshire (Order No. M5711654) 21-11-2012
"excellent and well organised service super fast payment. Would highly recommend to friends and family " - kirsty from Lancashire (Order No. M5707245) 20-11-2012
"Was very unsure weather to use a service such as Mazuma, the first time id used them and sent my mobile 19/11/12 and recieved payement by 1pm on 20/11/12. Very Impressed. Will be using them again!" - Chris from East Yorkshire (Order No. M5709710) 20-11-2012
"Really quick response. i received my posting pack the next day and my cheque was sent out within a day of receiving the phone. Really pleased" - Vicki from Kent (Order No. M5707536) 20-11-2012
"Thankyou for your quick response." - Rosalyn from (Order No. M5704055) 20-11-2012
"I have been so impressed with Mazuma.I only requested the pack on Friday and they have already processed my order and made payment today (2 working days later). Absolutly fantastic service! Will definitly use Mazuma again! Thank you Mazuma! :)" - Alice from Nirfolk (Order No. M5707051) 20-11-2012
Other companies should look at the way you deal with customers 10 out of 10" - John from Stirlingshire (Order No. M5706572) 20-11-2012
"Fantastic service. Posted phone on Saturday. Got paid on Monday. Received an email for every process: Phone received, Payment processed then Payment sent. Excellent!" - Paul from Glos (Order No. M5704829) 19-11-2012
"brilliant fast and easy service.very very pleased.thanks" - morag from Stirlingshire (Order No. M5701921) 18-11-2012
"Thank you so much, it was great to get the voucher for Argos in trade of my mobile, great service, thank you, Linda :-)" - Linda from Buckinghamshire (Order No. M5698142) 17-11-2012
"I received my cheque within 2 days of posting the phone and am really pleased!!" - Mark from Bedfordshire (Order No. M5696522) 17-11-2012
"Such a quick service and so easy - thank you" - Roger from Gloucestershire (Order No. M5695474) 17-11-2012
"Thank you for your excellent service really pleased with how quick & easy it was. I would recommend your service everytime. Thanks again" - Amy from (Order No. M5703728) 16-11-2012
"Very quick. Efficient and simple. Will Defenatly use again" - josh from Essex (Order No. M5702395) 16-11-2012
"Hey Thanks Mazuma, I kept hold of my old defunct Sony Ericsson phone although I had a replacement phone with a contract.
It no longer functioned as a phone but through an google search I discovered I could sell it to you Mazumas. I was not too sure if it was too good to be true? A deal was done and dusted in 2 days, cheque in the post on it's way. Nice one to beat Austerity Measures.
Thanks Mazuma you are Magic. Best Sally." - Sally from London (Order No. M5703388) 16-11-2012
"I was a bit wary as I do not know anyone who has used your services but from the initial enquiry to the final sale it was flawless. I was so impressed and I will be definitely using you again. absolutely brilliant in every aspect and if I could I would sing your praises from the rooftop. thanks again and will be recommending you to friends and family. 10 out of 10" - Graeme from west Lothian (Order No. M5695651) 16-11-2012
"Thanks for the brilliant service.

Many Thanks" - H from Glamorgan (Order No. M5695868) 16-11-2012
"Great price for my old iphone4 and prompt service." - Peter from Surrey (Order No. M5702520) 15-11-2012
"thank you once again for fast payment for my mobile phone will always use this company" - gordon from lanakshire (Order No. M5695582) 15-11-2012
"excellent service so quick" - sara from Kent (Order No. M5684582) 15-11-2012
"Wow what a great service. Posted phone Tuesday morning, and received my cheque two days later. No hassles or problems and very please with the price they gave me. Thank you. " - Susan from Moray (Order No. M5694733) 15-11-2012
"Thanks very much for an easy and pleasant transaction.Very highly recommended service." - Michael from Fife (Order No. M5700787) 15-11-2012
"very prompt,many thanks" - jason from Pembrokeshire (Order No. M5690168) 15-11-2012
"wow OMG amazing i requested a sale pack Sunday i got it Tuesday i sent it back that morning and on Wednesday morning i got 2 emails to said phone received then very shortly after to state payment was sent to my account on same day transfer via faster payment payment does take a few hours but goes in totally stunned at how quick and easy service was not a bit of hassle or expense to do any thing highly recommend made me selling my old phone stress free " - paul from Londonderry (Order No. M5698074) 14-11-2012
"Can't believe how quick the transfer went through for payment, It took only one day to post and Mazuma to check phone and send payment.
Thank you Mazuma" - Graham from Devon (Order No. M5695724) 14-11-2012
"Great and efficient service! " - Kat from hertfordshire (Order No. M5673129) 13-11-2012
"Brilliant service - couldn't ask for more. Phone posted yesterday, money on way now! So much better than some of your competitors where both customer service and speedy payment are sadly lacking!" - Graham from Bedfordshire (Order No. M5697105) 13-11-2012
"Absolutely delighted with the service. Mailed on Saturday cash in my account on Monday - fabulous. Would never use another company and recommend you highly to anyone selling a mobile phone.
Thank you so much" - Eleanor from (Order No. M5692960) 13-11-2012
"Phone sent on Sunday, payment received on Tuesday. Superb thank you." - Michael from Cumbria (Order No. M5690083) 13-11-2012
"Excellent service, fast and reliable. Many thanks. No problems whatsoever." - Lee from Lancashire (Order No. M5682426) 13-11-2012
"very fast at sending out postage parcel (came next day even though i left it very late in the day before). Extremely fast in making direct payment and all round hassle free and good value for my old iphone too. Mazuma is best phone recycler by far. Would highly reccomend. " - richard from Lincolnshire (Order No. M5693024) 13-11-2012
"excellent service what more can i say!!!!!!!!!!" - carolyn from co down (Order No. M5690102) 12-11-2012
"very impressed with no nonsense quick efficient service and the fact i was sent exactly what was agreed in first place. I work in a bank and deal with a lot of customers and will definitely recommend your company!" - nadine from Derbyshire (Order No. M5684895) 12-11-2012
"I am very impressed with tyhe service all done and completed within 4 days. I previously contacted csh4phones who offered more than mazumba by £10 when I sent them back they reduced their offer by 60% saying the phones did not work and scratched which I new was not true. Once again Mazumba were very efficient while cash4phones were not!!" - Carol from Dorset (Order No. M5689775) 10-11-2012
"Very easy to use and fast payment" - Rachel from Oxfordshire (Order No. M5686103) 09-11-2012
"An excellent and very prompt service, thank you!" - Darena from Sussex (Order No. M5681045) 09-11-2012
"Great thanks. Have used before but seems to be even better !" - Kenneth from Midlothian (Order No. M5687529) 09-11-2012
"I dont normally leave feedback as I beleive its a service that should be given as standard however I would like to pass comment on the excellent, fast and reliable service I have received from Mazooma, I sold my phone at 14.55 on the tuesday and the money was in my bank by lunch time thursday, A really good service and one to be proud of! Thats why there number 1!!!" - Matt from Yorkshire (Order No. M5689669) 08-11-2012
"excellent service i will not hesitate to recommend to friends, thankyou" - donna from Northumberland (Order No. M5690104) 08-11-2012
"I've just sold my old iphone through Mazuma and the service was excellent. I was suprised at how quickly you processed my order after I had sent it to you, as I previously used another company and was left in the dark for weeks until the money just suddenly appeared in my bank account without warning.

Also, I wouldn't usually bother filling out a feedback form, so I think that emphasizes how happy I am with the service.

Thanks" - Tom from Inverness-Shire (Order No. M5673598) 08-11-2012
"This is the second time I have used Mazuma and the second time I have been impressed with their service! Sent the phone yesterday and this morning received an email to let me know the phone has been received and processed and the money will be in my account today! Excellent service and will definitely be sending them my phones again in the future." - Andrea from Hampshire (Order No. M5672089) 07-11-2012
"Thank you for you quick and speedy service ,It could not have been any faster , First class well done Team you company should be proud of you .
Well done" - leo . from Dunbartonshire (Order No. M5686533) 07-11-2012
"very profetional and very fast transaction
thank you" - frank from Durham (Order No. M5684386) 07-11-2012
"Highly recommend this company,outstanding service.Received bank transfer the following day,and got a really good price." - nicola from Warwickshire (Order No. M5688318) 07-11-2012
"I have recently used a similar service and was very disappointed after being promised £70 for a phone and receiving £43 so I decided to use Mazuma! it was fast efficient that I didn't have to chase for an update. Sent my phone special delivery and payment was received in my account the same day you got the phone at the price I was given. Exceptional service would recommend!" - Kerry from Durham (Order No. M5680560) 06-11-2012
"Wow, this is a fantastic service. I sent my old phone yesterday morning and this morning I have got a great news:"A cheque has been posted to you today". Thank yo very much. You are the best!" - Tatjana from Northumberland (Order No. M5684826) 06-11-2012
"Wow what a fantastic service posted the phone 2days ago and payment received really really pleased with this " - Michelle from Kent (Order No. M5682925) 06-11-2012
"I've used Mazuma to sell my mobile phone for the second time. I think your response is very prompt, you pay for the phone as soon as you receive it. Your instructions how to send a phone to you are very clear. And these are the reasons that I will use your services again in the future. Thank you!" - Saulius from Kent (Order No. M5681399) 05-11-2012
"Brilliant. Will keep on using mazuma " - Michael from Antrim (Order No. M5675314) 02-11-2012
"A trusting company was worried about paying for signed delivery but for £29 did not want to pay any more. But the free delivery arrived next day and Mazuma paid direct into my account on that day, brilliant service. Other companies would argue about phone condition then charge £10 to send back but Mazuma is perfect." - Brian from Merseyside (Order No. M5671211) 02-11-2012
"Really easy and quick, no problems." - Lynn from London (Order No. M5668941) 01-11-2012
"Thanks for a easy and pleasant transaction! :-) " - Liam from Yorkshire (Order No. M5669511) 01-11-2012
"Never sold a phone before, looked on internet and decided Mazuma was best, others offered more but bad feedback, excellent very pleased, e mailed Monday , bag arrived Tuesday, cheque arrived Thursday, will def use again , second to none" - David from Anglesey (Order No. M5675569) 01-11-2012
"Once again what a great service that Mazuma have given; couldn't ask for more; posted the phone to Mazuma on Wednesday and the funds were in my account on Thursday. Many thanks." - Tracey from Cheshire (Order No. M5674493) 01-11-2012

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