Your Payment

What payment methods do you offer? We offer three payment methods - Cash (Cheque), Cash (Bank Transfer) or Gift e-card. When do I get paid? Ah, yes. The really important bit. Once we have received and checked your phones we promise to make/post you payment on the same day!!* Snappy. We'll send you an email to confirm payment has been sent. *Monday to Friday, excluding…

About your device

What if my device works but has a broken screen? Broken screens are expensive to replace. However, depending on other factors we may still be able to offer some value for the device. Is my device working if the battery is flat? Yes, provided you know that the device works otherwise. We use chargers and wireless chargers to attempt to charge devices once received. How…

Sending your device to us

How do I send my phone(s)? 1-9 handsets (post) Once you have placed an online sell order, you will be given the choice to send your packaged device using your local DPD drop off shop, request a Sales Pack or Print Your Own Label. Using DPD is easier than ever, you select your local DPD shop, print out the label supplied and take the packaged…

Selling your device

How does it work? You can find out by going to our 'How It Works' page. How do I find out how much my device worth? Simply type in your model into the Model Quick Search box on the top right hand side of our home page and press Go. Once your model is found, you will be able to get an instant value. What sort of…

How do I find out what model is my phone?

Did you know that you could be getting cash for selling your old phone at Mazuma Mobile? You will just need to find out the exact make and model of your device in order to get the most accurate quote for your old phone. If you don’t remember the exact model you want to sell, it’s ok! At Mazuma we have made it easy for you to…

What happens when you recycle your phone

Many of us want to make a difference, but we don't know quite how. Mobile phone recycling can help. People are starting to realise the importance of mobile phone recycling and taking advantage of the fact you can receive cash for your phones in doing so, which is why the number of people that use our service to recycle their old phones with us is…

How to dispose of a broken mobile phone

Most people in the UK have at least one mobile phone. They contain amazing technology in a small package and many of us would be lost without them. They are also very fragile. All it takes is a moment of clumsiness and your shiny new phone is no more. Every year, thousands of mobile phones are left battered and broken  and are of no valuable…

Delete Your Data Before You Sell

There are now many ways that you can sell a mobile phone and as people who want to give you lots of money for your old handset, we are all for it. However, what so many people fail to do is to delete contacts and messages from their old phone, but just send it straight out to the new owner. Even worse, since the introduction…