User Guides / How To

How to Keep Your Phone in Good Condition

How to Keep Your Phone in Good Condition
Since the dawn of smartphones, their biggest drawback has been their vulnerability. From cracked screens to scratched casing, keeping your phone in immaculate condition can be tricky. Moreover, even before smartphones, mobiles often became battered and bruised over time with regular use. We explore how to keep your phone in a tip-top state and why it can help you get more cash once you have…

How to Remove a Glass or Plastic Screen Protector Safely

How to Remove a Glass or Plastic Screen Protector Safely
Screen protectors are great at keeping our phones scratch and chip-free, adding another layer of protection when the phone suffers a fall (let's be honest, it happens all the time). Modern screen protectors are usually made from durable plastic or tempered glass that can take the impact of a phone being dropped. They're generally easy to apply but not quite so easy to remove safely,…

How to Choose a New Phone

How to Choose a New Phone
Choosing your next phone can be an overwhelming task, particularly if you’re not a tech expert. Should you opt for a top-of-the-range flagship device or something that will be kinder on your wallet? What do all those camera specs actually mean? How much storage do you need? If you find it all a little confusing, don’t worry. We’re here to cut through the noise and…

How to Fix a Phone That Won’t Charge

How to Fix a Phone That Won’t Charge
There’s nothing more frustrating than plugging your phone in only to find it doesn’t want to charge. Of course, you wouldn’t be the first person to go into panic mode immediately; phones are expensive, after all! But, try not to feel frustrated, as a phone refusing to charge is actually a pretty common problem, and there are several things you should do before you rush…

How to Transfer Your Data to a New Phone

How to Transfer Your Data to a New Phone
When you buy a new phone, whether it’s an upgrade or a replacement for a broken device, one of the main tasks you’ll want to do is transfer your apps and data from your old phone. Unlike old phones from days gone by, where you would have to manually move all your contacts across from one device to the other, modern smartphones offer a much…

What Model is My Phone?

We've made it easy to find your model and storage capacity! Apple:   Android:   If you're thinking of selling your phone on, you'll need some information about the make and model of your device to make sure you're getting an accurate price. It sounds simple, but it can get a little confusing with hundreds of handsets available and many phone companies offering variations of…

What to Check When Buying a Used iPhone

What to Check When Buying a Used iPhone
There are lots of great reasons to buy a used iPhone. You'll likely get the device for significantly cheaper than a new model, and you are helping to reduce e-waste by giving a used phone a new lease of life. That said, buying a used iPhone can be risky if you don't know what to look for or how to tell if a seller is…

How to factory reset a Nintendo Switch ready to sell

How to factory reset a Nintendo Switch ready to sell
Making the decision to sell your Nintendo Switch can be tricky. But with a new generation of consoles and the introduction of the Switch Lite, it could be something you’re considering. Maybe it’s seen better days, or you’ve fallen out of love with the console and the games it has to offer. Whatever reason you have, before you sell your Switch, you’ll need to restore it to…