How To Wipe an iPhone To Sell

No matter what phone you have, no doubt it will hold precious photos, videos and memories, not to mention personal information. So if you are planning on selling your iPhone, how do you go about making sure it’s clear and wiped, with no trace of your data left behind? 

This step by step guide will ensure that your digital memories and personal data are safe and sound and you have one sparkling clean iPhone ready to sell.


Personal Information

Your iPhone holds a lot of information – personal information. Everything from your address to even your bank details and more is stored on there, so you need to be extra vigilant about removing your personal information.

You shouldn’t manually delete your contacts, calendars reminders or any other iCloud information whilst signed in with your Apple ID as this will delete all your content from the iCloud server. 

If you want to keep your information and content and continue using your ID on another Apple device, make sure to sign out. 


To sign out of your Apple ID:

If you are using iOS 10.3 or later, tap settings > [your name], scroll down and tap sign out. You will have to enter your Apple ID password and tap turn off.

If you are using iOS 10.2 or earlier, tap settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings> iTunes & App store > Apple ID > Sign Out


Before Your Backup

Before you back up your data, a skim of your files and data could be useful. You may have lots of unneeded files that can be easily removed. You could even try an app such as a phone cleaner which will find duplicate files, large files etc.



iCloud automatically creates a backup overnight as long as you are plugged in and on Wi-Fi, but a manual backup will make sure everything is up to date. To backup your photos and such follow the below steps:


  • Make sure your iPhone is connected to Wi-Fi. If you are low on power, be sure to plug in your device.
  • Launch settings from the Home Screen
  • Tap on your Apple ID banner at the top and click iCloud. 
  • Now click iCloud Backup
  • Turn the switch on and tap back up now

Erase all content

iOS devices are hardware encrypted as long as you use a passcode. This means that making your data inaccessible is as easy as throwing away the encryption key. iOS will erase everything however and return you to the original setup so you can clear the device. Follow the below instructions to do so:

  1. Launch the settings app from your Home screen, now tap on general
  2. Scroll right to the bottom and tap on reset
  3. Click on Erase All Content and Settings then tap on Erase Now
  4. Enter your passcode
  5. You will have to enter your Apple ID to turn off Activate lock and remove your device from Find my Phone


Whilst the above should ensure your iPhone is ready to sell, you may want to do the following to make completely sure you are signed out of everything and your data is securely ONLY on iCloud. 


If you are paired with an Apple Watch, unpair

Sign out of iCloud and iTunes & App store

Export contacts to and from iCloud

Backup to iTunes

Delete apps

Sign out of Facetime/iMessage etc

Sign out of the app store

Disable passcodes


These are just a few of the essential factors you should consider before selling your iPhone. Whilst this may seem time-consuming, it is better to be safe than sorry when it comes to personal data and, of course, making sure your treasured photos and videos are safe in your possession.

Our team at Mazuma Mobile understand that this process can be complicated and quite frankly, a bit of a nuisance. That’s why we have our handy data delete tool. It makes deleting your data so much easier – best of all it’s free! We will provide easy to follow, step-by-step instructions on how to remove personal information from your used device before selling. Simply click here to receive your specific model’s instructions.

And if that’s not a reason to love us – have nine more here.


Looking to sell an iPhone XR, iPhone XS or any other makes and models? What are you waiting for? You could have money in your bank the very same day as you post it! Click here to get started. 



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