Job Title: Technical Product Manager
Location: Morecambe (potential for hybrid working)
Duration: Full time, Permanent
Salary: £45K+ subject to experience


The role

We are hiring for an exciting new Product Manager role at Mazuma.

In this role you will oversee Mazuma’s customer facing platform – from helping shape the customer journey within the web app, through to developing scalable solutions for use with our commercial partners.

You will have oversight of Mazuma’s technical developments – working with our existing employees and managing the relationship with outsource teams and 3rd party agencies.

You will work closely with multiple stakeholders across Mazuma including marketing, sales, customer service, and the broader senior leadership team – to ensure the product always aligns with Mazuma’s business goals.



  • To develop and implement Mazuma’s product & tech strategy, architecture and roadmap.
  • Collaborate with different company functions to ensure successful product development, releases, and continuous improvement.
  • To communicate the product roadmap to the key stakeholders within the company.
  • To define and prioritise platform features based on business goals and customer needs.
  • Manage/collaborate with external technology partners involved in the design, development, and execution of the platform.
  • Monitor product performance and iterate based on user feedback and market trends.
  • Ownership of the overall architecture across the Mazuma platforms


The Person

We are looking for a Product Manager that possesses a passion for delivering great consumer focused products. Someone who is comfortable with having a foot in both commercial and tech worlds, and who relishes being the focal point for discussions around the product.

Collaboration is key and you will possess the skills and attitude to listen to and influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.


What does success in the first year look like?

  • Within 3 months, you would be embedded within the business, developed the product roadmap for the next 12 months, and taken ownership of the planned Mazuma website rebuild.
  • Within 9 months, successfully rolled out the new Mazuma web application and transitioned customers onto it.
  • Within 12 months, you would be leading the strategic direction of the entire Mazuma product line.


Necessary Qualifications:

  • Bachelor’s degree in a relevant field or equivalent practical experience.
  • Ability to develop a long-term product vision and roadmap, and translate this into executable deliverables and milestones.
  • At least 5 years of relevant experience, including product management and solution architecture experience.
  • Strong technical background, with the ability to assess the suitability of technologies and to co-ordinate technical teams.
  • Commercially and customer-focused
  • Very strong communication skills – verbal, written, visual.
  • Demonstrated ability to learn multiple functional areas of a business – engineering, design, marketing, sales or customer service.
  • Demonstrated ability to find solutions to hard problems, being able to assess risks, and to lay out your proposals in a well-structured and data-informed narrative.
  • Proven ability to engage with tech teams, outsource companies, commercial functions and company leaders in a constructive and collaborative relationship.
  • Excellent organisational and collaboration skills, particularly the ability to handle multiple priorities, stakeholders and workstreams.