Customer Testimonials & Feedback

Each month we receive positive feedback from many satisfied customers who have used Mazuma Mobile. Listed below are some of their testimonials.

January 2014

"Very quick and good update on the order process.
Will use again" - Rob from Yorkshire (Order No. M6338792) 31-01-2014
"Great service, you feel like you're very much kept in the loop which is great when you have something worth over 50 pounds in post and around. Very easy and am looking forward to recieving my cheque! Used you before and will use you again. Thanks!" - Louis from Middlesex (Order No. M6334832) 31-01-2014
"Thank u ,very quick service shall deal with u again in the future" - Lori from Lanarkshire (Order No. M6336040) 31-01-2014
"Well done, always dubious of selling phones online but this wasvery easy and will recommend to friends." - martyn from Middlesex (Order No. M6333558) 30-01-2014
"Excellent service, so quick and easy to do and my cheque is on its way." - Alex from Kent (Order No. M6332100) 30-01-2014
"Have used Mazuma Mobile on a couple of occasions, and had excellent service. This occasion was as expected - straightforward and quick. Thank you." - Berni from Cornwall (Order No. M6336584) 30-01-2014
"Fast and efficient service and received the amount quoted. Would definitely recommend." - Melanie from Yorkshire (Order No. M6333786) 30-01-2014
"great service. simple process
thank you" - linda from Ayrshire (Order No. M6323110) 28-01-2014
"Excellent service, really fast, was offered a lot less by Envirofone and Mazuma quadrupled that offer. Payment was made within 2 working days of me sending my phone, brilliant, wouldn't use another phone recycler :)" - Rachel from Wiltshire (Order No. M6330848) 28-01-2014
"Very efficient service as usual. This is the third phone I have sold to you and am very pleased with the way everything works." - Henry from Suffolk (Order No. M6331687) 27-01-2014
"Very efficient service. I knew exactly what the current situation was all the time. Not having to pay postage was a nice touch!" - Richard from Yorkshire (Order No. M6329803) 27-01-2014
"three times I have used Mazuma and on all three occasion ,service was fast and got the check within 3-5 days ,quick and easy ,keep up the great service ,
big thank you to the team !!!" - zite from Cheshire (Order No. M6322371) 27-01-2014
"Excellent service dealt with very quickly without problems.
Thanks." - Carole from Leicestershire (Order No. M6331700) 27-01-2014
"First class service, was kept upto date every step of the way, the free postage was a nice touch. Would not hesitate in recommending Mazuma to friends and family. Well done Mazuma for a first rate service." - colin from Fife (Order No. M6331946) 27-01-2014
"At first I will admit that I was a little dubious about Mazuma but thought, what is there to loose.

Wow, the service was fantastic, posted the phone on Monday and by Saturday the cheque was in my hand.

Can't fault the service and would recommend and use again in the future.

Thank you Mazuma." - Charlotte from Derbyshire (Order No. M6331395) 26-01-2014
"Excellent service. Will recommend you to friends and family. Many thanks." - Gerard from Lancashire (Order No. M6319291) 25-01-2014
"Thank you for your very efficient and prompt service. I would be very happy to recommend you without hesitation to anyone wishing to sell their old mobile." - Moira from Midlothian (Order No. M6330197) 24-01-2014
"Excellent service will certainly recommend you to others." - kenneth from Surrey (Order No. M6327186) 24-01-2014
"Fantastic service. I sent the phone on Monday lunchtime, had an email confirming receipt and payment on Tuesday and then had the cheque in Wednesday's post. Unbeatable service - well done!!" - Luke from Kent (Order No. M6327365) 24-01-2014
"Excellent service as I hoped for after reading some prevous customer reviews online. Always kept informed by email each step of each process and payment was made the same day as you receiving my phones. Will definitely use your services again and highly recommend you to friends and family. Thank you for a superb, hassle-free experience :)" - Maxine from Bedfordshire (Order No. M6326408) 24-01-2014
"First class service fast payment Brilliant" - Michael from notts (Order No. M6329525) 23-01-2014
"Thank you very much for a good, quick and efficient service." - Allan from Staffordshire (Order No. M6330175) 23-01-2014
"absolutely brilliant service. postage envelope arrived next day. will definitely use again thanks" - denise from Wiltshire (Order No. M6327527) 23-01-2014
"Outstanding 5 star service! Hassle free, fast and efficient. I would definitely recommend Mazuma and will use them again in future. Thank you!" - Adele from Middlesex (Order No. M6331377) 23-01-2014
"First time I've used Mazumba and I've very impressed! Prompt, efficient and a very slick process. Would recommend to anyone...we'll done guys!" - Nick from Sussex (Order No. M6327528) 22-01-2014
"I've used the service a few times now and every time the experience has been excellent. I actively recommend mazuma. " - Richard from Sussex (Order No. M6327692) 21-01-2014
"Mazumba was very prompt in payments. they even had an option that was much more than other websites.
I will definitely use it again." - nikky from Kent (Order No. M5533440) 21-01-2014
"The ONLY and BEST company to deal with.

Very impressed!" - Lyn from Yorkshire (Order No. M6325534) 21-01-2014
"very fast service well pleased" - roger from Sussex (Order No. M6324881) 21-01-2014
"Very efficient service, thank you." - Denice from Dorset (Order No. M6321368) 21-01-2014
"Absolutely fantastic service. I would definitely recommend." - Scott from Suffolk (Order No. M6324787) 21-01-2014
"So quick and efficient. Within hours of receiving the phone it had been processed and payment was made! So pleased, will definitely use this service again! Much better than the disappointment i had when using Envirofone
Thanks!" - Charlotte from Gloucestershire (Order No. M6323335) 20-01-2014
"Thank you so much. Will definitely recommend you to friends. Your service was excellent." - Nicky from Leicestershire (Order No. M6323233) 20-01-2014
"fast transaction, kept me updated with emails. thank you" - claire from Bedfordshire (Order No. M6326325) 20-01-2014
"Excellent very quick service - kept well informed every step - highly recommended." - Alan from Hampshire (Order No. M6324486) 20-01-2014
"Five star service thank you. everything went smoothly and very quick.
" - Mark from Wiltshire (Order No. M6320659) 19-01-2014
"As usual a complete, fast efficient and professional service. Never fails to deliver
Thank You" - ian from Shropshire (Order No. M6324781) 17-01-2014
"From start to finish service was speedy and very professional" - Maggie from Warwickshire (Order No. M6322687) 17-01-2014
"Outstanding customer service, after reading some horror stories about other companies I was wary, Mozuma are honest and fast, you get paid what they say. Super quick payment , contact with the customer every step of the way from original enquiry to receiving the cheque, I am very impressed, thank you Mazuma." - Brian from Merseyside (Order No. M6321427) 17-01-2014
"Thank you for a plessent and so easy transaction hope to deal with you in the future. Your's Mr D Rough." - Derek from Staffs (Order No. M6323818) 16-01-2014
"Thoroughly impressed with the efficiency of your company. Quick, reliable and professional. I would not hesitate to recommend you to any other person. Thank you!" - Thomas from London (Order No. M6319452) 16-01-2014
"Thank you. The phones were in working order but they had taken a bit of a battering, so thanks for the payment." - Kevin from Leicestershire (Order No. M6307058) 16-01-2014
"Simple, easy and efficient - what more could I want?!

Very pleased with the service.

Nicholas Jones" - Nicholas from Norfolk (Order No. M6309464) 15-01-2014
"The whole process working thro' your website and the arrangements for packaging and posting the two 'phones was undertaken in in efficient and business-like manner, all culminating in a quick settlement by bank transfer. I was impressed from start to finish and would happily recommend Mazuma to anyone." - Tim from Essex (Order No. M6321206) 15-01-2014
"Very efficient service. Many thanks" - Michael from Hants (Order No. M6318846) 15-01-2014
"Great service, quick, easy. The price stated is what you get, no lies involved whatsoever like with other companies." - p from Middlesex (Order No. M6301680) 15-01-2014
"Couldnt be easier. Fast and efficient.Reasonablereturn for old phone and i pad. would definately use againa and recommend " - sheena from Ross-shire (Order No. M6318201) 14-01-2014
"Brilliant from start to finish.Very fast service.Thank You" - Kevin from Yorkshire (Order No. M6317791) 14-01-2014
"excellent service as always. pleasure to deal with your company. I wish all the other UK service providers and others will take a leaf out of your book!" - sonja from Middlesex (Order No. M6315625) 14-01-2014
"This was so simple to do, everything explained even help to remove personal detail.Recommended" - Elizabeth from Oxfordshire (Order No. M6316905) 14-01-2014
"Good fast and very reliable service, well done. Will use you again if required.Thanks." - Trevor from Bedfordshire (Order No. M6318863) 14-01-2014
"Excellent service as always!... Thank you " - Darren from Somerset (Order No. M6315458) 12-01-2014
"Hello,

I haven't received my cheque yet (only posted today) but so far very impressed with Mazuma. It was very easy to place an order, I received the paperwork and postage bag very quickly and after posting my old phone, everything was processed within a day. Very efficient service, I would not hesitate to recommend it!

Many thanks,

Nathalie" - Nathalie from Middlesex (Order No. M6305494) 10-01-2014
"I always sell my mobiles through you and only wish all companies would give an efficient and fantastic service as you do. Thank you " - Vicki from nottinghamshire (Order No. M6304133) 10-01-2014
"Fantastic no-hassle service, could not be easier! Will definitely be using again. Many thanks." - Julie from Herefordshire (Order No. M6306612) 09-01-2014
"Excellent quick and easy would use again thankyou" - Jane from Yorkshire (Order No. M6305851) 09-01-2014
"This is not my first time with Mazuma, and the great service and quick payments is the reason why I came back when I upgraded to a new phone and need some cash for my old one! Defiantly recommend them!" - Sarah from Lancashire (Order No. M6308970) 09-01-2014
"Such a fast and easy process for recycling your old mobile! Very happy and very impressed, thanks very much!" - K from West Midlands (Order No. M6307522) 08-01-2014
"Excellent service with clear instructions." - Christine from Gloucestershire (Order No. M6304308) 08-01-2014
"Great service quick and easy unlike some could have got few pounds more but would wait 4 week your service lot quicker" - Colin from Inverness-shire (Order No. M6304045) 08-01-2014
"The whole process was very easy and fast thanks to your clear instructions" - CHRIS from Hampshire (Order No. M6305606) 06-01-2014
"Payment made very quickly. Prices offered are not amazing but when you desperate they are the best to go to." - Janet from Conwy (Order No. M6306626) 06-01-2014
"Thank you for such a prompt turnaround all done over holiday time too.Very easy to do as well .I am thinking of finding my husbands old mobile and sending it along too.!!!" - Rosemary from n/a (Order No. M639447) 06-01-2014
"Excellent service, fast and hassle free. Would recommend to anyone selling their phone." - Paul from Kent (Order No. M6303302) 06-01-2014
"Excellent service yet again, all done in a few hrs from email saying you guys had my mobile to payment being made. Fast, easy to use and epic service! Well done guys will recommend you to anyone I know looking to get rid of there old mobile." - Darryl from Lanarkshire (Order No. M6306226) 06-01-2014
"Thank you for your speedy response, all done in less than aweek." - jill from Cheshire (Order No. M6307445) 06-01-2014
"Brilliant service and very quick turn around " - Heidi from Wiltshire (Order No. M6299425) 02-01-2014
"Excellent service would use again and recommend .5 stars.
" - Ricky from Kent (Order No. M6299524) 01-01-2014
Feedback - 2014
Feedback By Year

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