Want to sell a different iPhone model? See our full range of iPhones
Sell your Apple iPhone 5 16GB with Mazuma Mobile and, while you're at it, why not upgrade to the latest Apple iPhone 6?
The iPhone 6 boasts many improved features over the iPhone 5 16GB such as an extended battery life, an improved 8MP camera and significantly better video recording quality.
You could also benefit from superior specs with the iPhone 6 including a larger Retina HD display, greatly improving your experience when watching videos and viewing webpages and photos.
If you are thinking of selling your old iPhone 5 16GB to Mazuma Mobile, simply register on our site to receive a sales pack, and post the iPhone 5 back to us within 14 days.
Once your order is received and approved, payment will then be made on same day of receipt. You smile, we smile.
We're the UK's most popular mobile phone recycling service, with over 3 million customers selling mobile phones to us for cash. Sell your old Apple iPhone 5 16GB with us today.
Due to new Royal Mail conditions
for posting lithium batteries, all
postal services are now limited
to a maximum of 2 phones or
devices per parcel.
If you are selling more than 2 phones or devices,
please register multiple sales of no more than 2 phones or devices per sale.
Selling 10 or more phones/devices?
If so, please continue to place a single sale for all the items as our free courier service is unaffected by the Royal Mail limitations.
You have 2 options when posting your phone(s) to us:
Option 1
Tracked Returns
Up to £100 Cover
Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.
Estimated time of delivery
1-3 Working days
Cost of this service
FREE (Postage is prepaid by us)
Royal Mail loss or damage cover
Up to £100
Maximum no. of phones per parcel
Up to 2
Option 2
Special Delivery
Up to £500 Cover
Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.
Estimated time of delivery
1 Working day
Cost of this service
Approx. £6.95
Royal Mail loss or damage cover
Up to £500
Maximum no. of phones per parcel
Up to 2
Each device should:
• Turn on and off (with all buttons working)
• Be fully functional* (cosmetic wear and tear is acceptable)
• Have a fully working operating system (software)
• Have a working screen (without cracks, pixel damage or defects)
• Have a working touch screen (without cracks or chips)
• Have no damage to rear glass or camera lens (no cracks or chips)
• Not have bent housing
• Include its battery (you can keep memory card, charger, etc)
• Not be water-damaged (water indicators must not be red)
*All features such as Making calls, Wi-Fi, Camera, Video, etc must work.
Each device should:
• Include its battery (you can keep memory card, charger, etc)
• Be intact - not crushed, bent or snapped in half
• Not have any missing parts or components
Faulty examples: Water damaged, Broken/bleeding LCD (screen), blank display, no power up, faulty/cracked touch screen, faulty operating system, etc
All devices must not be activation locked and must be deregistered from any associated accounts. All phones and devices must be on a UK network or not locked. Phones or devices locked to a foreign network will not be accepted.
Please see our full Terms & Conditions of Supply
The value of this device is dependent on whether it is unlocked or locked to a particular Network.
Please select the Network your device is locked to.
We accept devices on any UK network.
If your phone was supplied by a virtual network, it is likely to be locked to it’s host network. Please see list of most popular virtual networks and their host network.
EE
(T-Mobile, Orange, Asda Mobile, BT Mobile, Go Mobile, Plusnet Mobile, Virgin Mobile)
O2
(Lycamobile, Sky Mobile, Tesco Mobile)
Vodafone
(Lebara Mobile)
Three
(iD Mobile)
If you are unsure which network your device is locked to select 'unknown'.
Please Note: Your device is worth more if it is unlocked. Most networks will unlock your device for free (or a small fee) upon your request.
The value of this device when faulty is not dependent on which UK Network it is locked to.
Value quoted applies to any UK Network or Unlocked (SIM FREE).
The value of this device is not dependent on which UK Network it is locked to.
Value quoted applies to any UK Network or Unlocked (SIM FREE).
Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any UK bank that you hold an account with.
Your bank must accept Faster Payments (most do). If not, a BACS transfer will automatically be made.
Any colour accepted.
We only require the device and it's battery.
If you are selling a Smartwatch, please include straps and charger.
Unlock your Apple iPhone 5 16GB and get £15.00 instead of £5.00.
Simply call O2 on 0344 809 02 02 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*Applies to O2 Pay Monthly customers only.
Unlock your Apple iPhone 5 16GB and get £15.00 instead of £5.00.
Simply call EE on 0800 956 6000 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*EE terms and conditions apply.
Unlock your Apple iPhone 5 16GB and get £15.00 instead of £0.00.
Simply call Orange on 07973 100 150 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*Orange terms and conditions apply.
Unlock your Apple iPhone 5 16GB and get £15.00 instead of £0.00.
Simply call T-Mobile on 0845 412 5000 to request unlock or click on the below link to request unlock online.
Click here to complete online unlock request
Once unlocked, simply sell your iPhone to us as ‘Unlocked’ for the higher price.
*T-Mobile terms and conditions apply.
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