Experiencing smartphone crashes? Pokemon Go could be the culprit

There can be nothing more frustrating than a smartphone crashing when you are in the middle of sending a text or writing a tweet.

Many people take this as a sign that their device is getting on and struggling to cope with the demands of the latest firmware. While this can be irritating, it often prompts the user to take advantage of an upgrade that is likely to be due on their smartphone contract.

This can lead to some big decisions being made – particularly with regard to what handset to opt for next.

Arguably the first big decision to be made is whether or not to go for an Apple iPhone or one of the many smartphones powered by Google’s Android mobile operating system. If crashing is a particular bugbear, then an Android could prove to be the best option if the findings of a new study are to be believed.

Research carried out by Blancco Technology Group revealed that Android devices are the more reliable of the two in terms of how often users are likely to experience crashes. In the Q3 2016 State of Mobile Device Performance and Health report it was specified that Android devices recorded a 47 percent failure rate in the three months ending September 2016.

This compared favourably to the corresponding figure of 62 per cent that was recorded on iPhones and iPads powered by the latest iOS 10 firmware.

These crashes do not necessarily come from nowhere, as Blancco singled out the popularity of Pokemon Go as being a big factor in these crash reports – so perhaps it is unfair to attribute these failures to the device manufacturers and rather to the high demands of the video game.

Launched on July 6th, the augmented reality game became an overnight sensation within days of launch – to the extent that many fans in the UK attempted to access the app before it was officially released on these shores.

Data from SensorTower estimates that the average iPhone user spends 33 minutes in Pokemon GO, which is more than Facebook, Snapchat, Twitter and Instagram. Obsession with the game quickly reached a fever pitch and is often what cause the app to crash frequently in its early days, as the demands of so many users were more than could be handled by the servers.

Indeed, the Blancco mobile diagnostics data for the third quarter of 2016 found that the Pokemon Go app was highly prone to crash on iOS devices, accounting for five per cent of these incidents – a very high number for a single app.

Richard Stiennon, chief strategy officer of Blancco, said: “Our data suggests that the problems resulting from playing Pokemon Go were not only limited to iOS users.

“Battery charging ranked in the list of the top five performance issues plaguing Android devices in Q3 2016. Since users must keep both their device screen and GPS on in order to play the virtual reality game, both of these functions are known to drain the device’s battery charge.”ADNFCR-2155-ID-801828598-ADNFCR

Written by Mazuma

Mazuma Mobile is the UK's most trusted mobile phone recycling service.

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