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Your Mazuma Posting Options

You have 2 options when posting your phone(s) to us:

Option 1 - Tracked Returns

Option 1

Tracked Returns

Up to £50 Cover

Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1-3 Working days

Cost of this service

FREE (Postage is prepaid by us)

Royal Mail loss or damage cover

Up to £50

Maximum no. of phones per parcel

Up to 2

Option 3 - Special Delivery

Option 2

Special Delivery

Up to £500 Cover

Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1 Working day

Cost of this service

Approx. £6.95

Royal Mail loss or damage cover

Up to £500

Maximum no. of phones per parcel

Up to 2

Your Mazuma Sales Pack

Once you have completed your online sales order, we will post you a Sales Pack within 24hrs.

The Sales Pack includes:

Sale Confirmation

Delivery Note

Freepost Bag

Posting Instructions

Print Your Own Sales Pack (Sample Only)

Once you have completed your online sale order, you will be able to print the Sales Pack.

The items you will need to print are:

Delivery Note

Freepost Label

Posting Instructions