Mobile owners 'warned of potential cost of using phone abroad'

05/07/2010

Mobile Owners Warned Of Potential Cost Of Using Phone Abroad

People gearing up for a summer break should remain cautious of potential charges that could be invoked by mobile phone companies.

The European Union (EU) recently announced it will cap data roaming usage at €50 (£41.50) unless a consumer expresses they wish to spend more in advance.

But this will only apply when visiting countries inside the EU, explains Ceri Stanaway, mobiles expert at consumer campaign group Which?

"There are a couple of providers that are applying it on a wider level, [but] what I'd like to see is all providers choosing to apply the same protections on a worldwide level," she says.

Until this happens, mobile phone customers travelling outside of the eurozone could still be in for a nasty shock.

When visiting non-EU countries, there is the same risk of running up a large bill as before, Ms Stanaway warns.

Under the new EU regulations, mobile operators will be obliged to send a note to consumers when they are approaching the limit.

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Posted by Paul Whalley