Free paper bills for mobile phone customers come to an end

02/03/2011

Free Paper Bills For Mobile Phone Customers Come To An End

Mobile phone users in the UK will have to go without a paper bill each month or face a financial penalty, it has been announced.

Research by uSwitch.com shows T-Mobile is to become the last network to stop dishing out invoices by post free of charge.

Instead, it will charge the one-in-five of its customers who still receive a paper bill an extra £1 for the privilege.

The announcement from T-Mobile follows on from similar decisions by its rivals, with Orange now charging £1.54 a month, Virgin Mobile requesting an extra £1.25 and O2 also taking £1.

Ernest Doku, technology expert at the website, says: "There are benefits to receiving bills online, both financially and environmentally, but it's important that customers continue to check their bill rigorously every month when the text alert comes through."

Consumers with money worries may wish to cancel their paper bills, as well as sign up to Orange's Tiny Top Ups scheme, which allows people to add credit to their mobiles for as little as a few pence.

Posted by Samantha Green