How it works

We know life can be tricky. So we've made the whole deal quick, simple
and hassle free.

Register Sale

1Register Sale

Takes less than 5 mins to complete

Simply search for your old mobile phone or device to see how much it's worth. Choose one of our great payment methods, enter your details and job done!

Sales Pack

2Sales Pack

Get free pack or print your own labels

You'll get a choice to request a FREE sales pack or you can print your own pack.

Post Phone

3Post Phone

Post us your phone within 14 days

Use the freepost bag or printed labels to post your phone or device to us via one of our simple posting options.

Fast Payment

4Fast Payment

Same day we receive your phone

Once we receive your phone or device, we check your order and if all is correct we'll make payment on the same day of receipt. You smile, we smile.

Cheque, Bank Transfer or Argos Vouchers.

Bank payment image.

Bank Transfer

Faster Payment transfer made on same day of receipt of phone(s)

Money in your account same day of transfer (unlike BACS 3 days)

Your bank must accept Faster Payments (most do). If not, a BACS transfer will automatically be made.

Cheque payment image.

Cheque

Cheque posted on same day of receipt of phone(s)

All cheques posted via 1st class post

Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any UK bank that you hold an account with.

Argos payment voucher image.

Argos Voucher

Argos voucher posted on same day of receipt of phone(s)

Extra 10% on cash value

Spend in any Argos or Homebase store nationwide

For security reasons, your card will need to be activated once received. Once activated, it will take Argos 24hrs to credit the card. Credit cannot be used online.

Your Mazuma Posting Options

You have 2 options when posting your phone(s) to us:

Option 1 - Freepost Tracked Returns

Option 1

Freepost Tracked Returns

Up to £50 Cover

Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1-3 Working days

Cost of this service

FREE (Postage is prepaid by us)

Royal Mail loss or damage cover

Up to £50

Maximum no. of phones per parcel

Up to 2

Option 3 - Special Delivery

Option 2

Special Delivery

Up to £500 Cover

Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1 Working day

Cost of this service

Approx. £6.95

Royal Mail loss or damage cover

Up to £500

Maximum no. of phones per parcel

Up to 2

Your Mazuma Sales Pack

Once you have completed your online sales order, we will post you a Sales Pack within 24hrs.

The Sales Pack includes:

Sale Confirmation

Delivery Note

Freepost Bag

Posting Instructions

Print Your Own Sales Pack (Sample Only)

Once you have completed your online sale order, you will be able to print the Sales Pack.

The items you will need to print are:

Delivery Note

Freepost Label

Posting Instructions